Useful information

Check-in & Check-out

  • Check-in time April to October: between 3 pm and 10 pm
  • Check-in time November to March: between 3 pm and 9 pm
  • Check-out Time: Until 11am

If you arrive before 3 pm, you are welcome to leave your luggage with us and use the hotel’s amenities until your room is ready. If you arrive after 9 pm or 10 pm, please let us know and we will arrange an individual solution.

Our rooms

One of our USP’s are our individually decorated rooms. Therefore, we point out that all rooms are different in layout and deco. We try to accommodate room requests, but cannot guarantee them. Of course, we guarantee you a room in the category booked by you.

Parking spot

All guests have free parking. Our parking is outdoors and not covered.

Local tax

The local tax in Ora is € 1.70 for all persons over 14 years.

Your dog on vacation

If you would like to bring your four-legged friend with you, please send us an enquiry by telephone or e-mail.

Guest card

All guests of the Villa Groff will receive the “Winepass” free of charge from 2020 onwards. Further information on the included services can be found on our website under the menu item “Winepass“.

Cancellation policy:

  • Up to 14 days before arrival: Free cancellation
  • Less than 14 days before arrival: 50% of the total booked price
  • On the day of arrival, the full price has to be paid

Your direct booker benefits at Villa Groff

Best price guarantee for direct booking

Book directly on our website, by mail or by phone and get the best price.

The most flexible cancellation conditions

In the case of direct booking, you always have the option of cancelling free of charge up to two weeks before arrival, even in high season.

Offers that you can only find here

On our website you will find season-specific offers and packages.

Personal consultation

We are happy to respond to your requests and help you to find the best room for your needs in our house – individually and personally. We are also happy to answer any other questions and requests for your perfect holiday